Bell Canada has a good thing going, but it hasn’t been very good for me.
Today I turned on my TV and I heard voices talking but the screen was as dark as it was before I turned it on.
I started hitting buttons, but the only buttons I could get to work were the volume and the power controls.
My first thought was that I needed a new TV. We’ve had this one for many years and maybe it was just its time. But I turned on another device that was plugging into my TV and there was the picture.
It seemed the problem lay with my Bell Canada Fibe TV box.
Immediately a whole load of thoughts flooded my brain. I remember sitting with a woman as she outlined the great deal that Bell had for us that would save us a ton of money.
What she told us sounded so good we decided we would make the switch after 18 years with another TV provider and 22 years with another internet provider.
We were given tons of promises, and everything worked pretty well. We were happy for the first month and a half.
Then we noticed a price increase. As the months went on, the increases for varying amounts showed up about every two months.
Then a year into the contract, we got hit with a huge increase. After less than two years, we are paying more than double what we had agreed upon when we got Bell’s service!
That is a sweet contract for them. We pay a penalty for leaving the contract early but they can raise their rates continuously throughout the contract.
When I inquired as to why the increases, the answer was, “we are continually improving our service”.
I think that means I’m paying for Bell to dig up other streets so they can install Fibe TV in those neighbourhoods as well.
I’ve seen no difference to my service. It’s not faster, not more reliable. I don’t even have more of the same stations to watch the same programs on!
… Did that last sentence hypnotize you a little? Well, that’s just the reality of TV.
Every time I’ve called customer service, they refuse to honour what the original salesperson told us because they can’t verify what she said. Instead they offer to reduce my channels to reduce the impact of the increase to maybe half. They, however, always get an increase.
Just the other week I received a phone call from Bell. They said they had a great deal for me because they’ve upgraded the service in my area.
I replied that I’m already paying more than twice what I started at a year and a half ago, and I wasn’t interested in paying more. I said I was just waiting for the end of the contract. The salesperson said they would have someone call me.
No one has called.
I wonder … if I called and told them I’m only hearing voices, would they set me up with a psychiatrist or reduce my bill in half? Probably neither.
Here’s the thing: In this life, institutions, businesses and people are looking out for their own interests above all else. Even God has His best interest in mind. However, God’s best interest is truly best and, because He loves you, His best interest is really your best interest as well.
That’s Life!
Paul
Question: What do you think God’s best interest for you is? Leave your comments and questions below.